There are a number of ways that can be utilized to address workplace conflict:
Avoidance: ‘hiding our head in the sand’, hoping the conflict will go away.
Collaboration: working together to find a mutually beneficial solution.
Benefits…….Collaboration leads to creative problem-solving a
Disadvantages……take the most time compared to other conflict resolution styles
Compromise: finding the middle ground
Compromise is typically not the ideal process for resolving disputes.
Compromise can be an effective and appropriate method when other approaches are not.
Competing: ‘may the best person win’.
The competing style can be ok: when the goal is quick action.
Disadvantage of the competing style: it may cause the other side not to voice important concerns.
Accommodation: surrendering our own needs and wishes.
The accommodating style: one of sacrifice, low assertiveness.