Dr. Joseph Juran….. Quality Question Time

Dr. Joseph Juran,

A quality management teacher, and leader.

Dr. Joseph Juran was focused on Top-Down management methods.

I am a follower of His Trilogy.

Dr. Juran Trilogy is an approach to reduce the cost of poor quality by planning/building quality into the product/process.

Dr. Juran’s trilogy is composed of three managerial processes:

  1. Quality Planning
  2. Quality Control
  3. Quality Improvement


  1. Do you as a Quality Professional find Juran’s Trilogy Important?
  2. Or do you think it’s outdated?

It is most important that top management be quality-minded. In the absence of sincere manifestation of interest at the top, little will happen below.

Joseph M. Juran






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