Dealing with a Negative employee. Have you ever been in the situation where you had to deal with an employee that had a negative influence on the workplace? It’s NOT a matter of if, but a matter of when you as a manager and/or leader will come across someone like this in your organization. Choosing … More Dealing with a negative employee…
If your organization stops improving – it starts falling! Unknown
Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric. Philip Crosby.
Without failure, there is no achievement. John C. Maxwell
Success is the result of perfection, hard work, learning from failure, loyalty, and persistence. Colin Powell World Quality Month 2017 (November) is an opportunity to celebrate quality achievements. Share the word!
Resistance to change is a normal behavior of human beings. Changing to a quality culture is something difficult in the beginning, but it is NOT IMPOSSIBLE. Quality culture values and beliefs: 1.Collaborative behavior (Both employees and managers) 2.Feedback of customers is important and used for continuous improvement 3.Employees are empowered 4.Teamwork 5.Managers are committed and … More Changing to a quality culture.. (Quality Question Time)
“An organization’s ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage.” Jack Welch
Creating a culture of Quality Creating and maintaining a quality culture (an environment where everyone is committed, quality focused actions are taken, conversations about quality assurance are present, continuous improvement is present) is a very difficult task for any organization. Quality Question Time (QQT): How can we create and maintain a culture of Quality? Are … More Creating a culture of Quality
Quality after a natural disaster… Is it important? I am Luigi Sillé, I live on the island of Curaçao. Curaçao is situated in the Caribbean. The Caribbean is a natural route for hurricanes. What is a disaster? A disaster is an unscheduled, immense event that has death, injury, and property damage as a result. Knowing … More Quality after a natural disaster… Is it important?
Involve people in the problem and work out the solution together. Stephen Covey