Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric. Philip Crosby. Advertisements
Without failure, there is no achievement. John C. Maxwell
Success is the result of perfection, hard work, learning from failure, loyalty, and persistence. Colin Powell World Quality Month 2017 (November) is an opportunity to celebrate quality achievements. Share the word!
Resistance to change is a normal behavior of human beings. Changing to a quality culture is something difficult in the beginning, but it is NOT IMPOSSIBLE. Quality culture values and beliefs: 1.Collaborative behavior (Both employees and managers) 2.Feedback of customers is important and used for continuous improvement 3.Employees are empowered 4.Teamwork 5.Managers are committed and … More Changing to a quality culture.. (Quality Question Time)
“An organization’s ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage.” Jack Welch
Creating a culture of Quality Creating and maintaining a quality culture (an environment where everyone is committed, quality focused actions are taken, conversations about quality assurance are present, continuous improvement is present) is a very difficult task for any organization. Quality Question Time (QQT): How can we create and maintain a culture of Quality? Are … More Creating a culture of Quality
Quality after a natural disaster… Is it important? I am Luigi Sillé, I live on the island of Curaçao. Curaçao is situated in the Caribbean. The Caribbean is a natural route for hurricanes. What is a disaster? A disaster is an unscheduled, immense event that has death, injury, and property damage as a result. Knowing … More Quality after a natural disaster… Is it important?
Involve people in the problem and work out the solution together. Stephen Covey
Two different types of managers. Type 1: He or she: Don’t care if they like him/her or not Just want their respect Manage by numbers Doesn’t like to deal with people Loves to control by intimidating employees Type 2: He or she: Loves to work with people Keeps employees focused Connect people (employees) to the … More Two types of managers…Quality Question Time
Not being able to see any problem is itself a problem. Shigeru Mizuno