A new year is around the corner….QQT

A new year is around the corner. There are several important areas in someone’s life. Carrier Financial Education Family Pleasure Etc Quality Question Time( QQT): As a Quality professional, or as an employee of any organization: Do you have a specific plan for continual learning and personal improvement for the upcoming year (2019)? Is there … More A new year is around the corner….QQT

Quality Question Time (Nov 2018)

Defining customer expectations is NOT an easy task. Customer roles:   1         End users  (people who use the product) 2          Brokers (Transfer the product to someone else who will use it; they have the most    interaction with end-users/ producers) 3          Fixers (repair, modify the product when it’s broken) QQT (Quality Question Time): Do you … More Quality Question Time (Nov 2018)

World Quality Day 2018 (Nov 8 ) “Quotes about Quality”

This year we are celebrating the importance of trust within an organisation and your contribution to its growth and maintenance. ”The leaders who work most effectively, it seems to me, never say “I.” And that’s not because they have trained themselves not to say “I.” They don’t think “I.” They think “we,” they think “team.” … More World Quality Day 2018 (Nov 8 ) “Quotes about Quality”

QQT… Quality Question Time

The PDSA cycle is a four-stage tool to continually improve your process, products and/or service. It’s a learning and improvement cycle. QQT…… During the PDSA (Plan, Do, Study, Act) cycle, which step requires the most time? And which step is most often SKIPPED?   “It’s All about Quality”