One aspect of quality I really love to talk about: The internal customer; EMPLOYEES Employees are vital for the success of any organization. All employees have the desire to be treated as a human being… as part of the organization. Quality Question Time…….. As an employee do you feel empowered to speak up when you spot an urgent problem? Do you … More Quality Question Time: The internal Customer
All of the great leaders have had one characteristic in common: it was the willingness to confront unequivocally the major anxiety of their people in their time. This, and not much else, is the essence of leadership. John Kenneth Galbraith
After this COVID-19 Pandemic Through the years we have seen the importance of quality professionals all around the world. Quality professionals are crucial for any organization. During this Covid-19 crisis a lot of organizations closed their doors. Unemployment numbers went sky high; this is so traumatic. People lost their jobs; we saw also so many … More Quality Question Time: What can we expect after COVID-19?
When I talk to my colleagues, friends and other quality professionals, I always ask them the same question: How is your organization doing? Organizations are almost the same everywhere. We are talking about the organizational structure, management styles, job titles, etc. Even the problems (actual problems) across organizations are mostly the same. It’s like “COPY … More Organizational mess?….But why?
World Blood Donor Day 2020 (June 14th) Why World Blood Donor Day is Important: Many countries to this day do not have an adequate supply of safe blood, and ensuring that there is sufficient and clean blood is quite challenging. The reason World Blood Donor Day is held is so that awareness can be raised … More Availability, safety and quality of blood products is CRUCIAL for every human being.
“If you hire only those people you understand, the company will never get people better than you are. Always remember that you often find outstanding people among those you don’t particularly like.” Soichiro Honda
Problem Oriented vs. Solution Oriented Leaders during and after COVID-19 Pandemic… Share your thoughts, ideas and experiences with others. Help others to become better, and to succeed as well. Remember: “It’s all about Quality”
“I am a firm believer in the people. If given the truth, they can be depended upon to meet any national crisis. The great point is to bring them the real facts. Abraham Lincoln
Two Styles of management/organizational culture Old Style vs New style Authoritarian –Participative Managers –Leaders Competitive … More Quality Question Time