Changing to a quality culture.. (Quality Question Time)

Resistance to change is a normal behavior of human beings. Changing to a quality culture is something difficult in the beginning, but it is NOT IMPOSSIBLE. Quality culture values and beliefs: 1.Collaborative behavior (Both employees and managers) 2.Feedback of customers is important and used for continuous improvement 3.Employees are empowered 4.Teamwork 5.Managers are committed and … More Changing to a quality culture.. (Quality Question Time)

Creating a culture of Quality

Creating a culture of Quality  Creating and maintaining a quality culture (an environment where everyone is committed, quality focused actions are taken, conversations about quality assurance are present, continuous improvement is present) is a very difficult task for any organization. Quality Question Time (QQT): How can we create and maintain a culture of Quality? Are … More Creating a culture of Quality

Quality after a natural disaster… Is it important?

Quality after a natural disaster… Is it important? I am Luigi Sillé, I live on the island of Curaçao. Curaçao is situated in the Caribbean. The Caribbean is a natural route for hurricanes. What is a disaster? A disaster is an unscheduled, immense event that has death, injury, and property damage as a result. Knowing … More Quality after a natural disaster… Is it important?