Quality Question Time: The internal Customer

One aspect of quality I really love to talk about: The internal customer; EMPLOYEES  Employees are vital for the success of any organization.  All employees have the desire to be treated as a human being… as part of the organization. Quality Question Time…….. As an employee do you feel empowered to speak up when you spot an urgent problem? Do you … More Quality Question Time: The internal Customer

Quality Question Time: What can we expect after COVID-19?

After this COVID-19 Pandemic Through the years we have seen the importance of quality professionals all around the world. Quality professionals are crucial for any organization. During this Covid-19 crisis a lot of organizations closed their doors. Unemployment numbers went sky high; this is so traumatic.  People lost their jobs; we saw also so many … More Quality Question Time: What can we expect after COVID-19?

Organizational mess?….But why?

When I talk to my colleagues, friends and other quality professionals, I always ask them the same question: How is your organization doing? Organizations are almost the same everywhere. We are talking about the organizational structure, management styles, job titles, etc. Even the problems (actual problems) across organizations are mostly the same. It’s like “COPY … More Organizational mess?….But why?

Availability, safety and quality of blood products is CRUCIAL for every human being.

World Blood Donor Day 2020 (June 14th) Why World Blood Donor Day is Important: Many countries to this day do not have an adequate supply of safe blood, and ensuring that there is sufficient and clean blood is quite challenging.  The reason World Blood Donor Day is held is so that awareness can be raised … More Availability, safety and quality of blood products is CRUCIAL for every human being.