Senior Member of the American Society for Quality.
Member of the following Divisions:
Very passionate about Quality.
Quality Manager of the Red Cross Blood Bank Foundation.
– 2013: ASQ Certified Quality Improvement Associate
– 2014: ASQ Certified Quality Process Analyst
– 2014: ASQ Certified Quality Auditor
– 2015: ASQ Certified Manager of Quality/Organizational Excellence
– 2021: CCLM- CLP Certified Leadership Professional
Contributor to the ASQ “Influential Voices” program
ASQ Technical Reviewer Quality Progress Magazine
Member Editorial Review Board of the Quality Management Forum, ASQ (QMD)
Technical Program Committee Member (Aug 2018)
ASQ Quality Management Division, Content Management Committee(CMC) Member:
Chair ASQ Content Management Committee:
Section Management Elements and Methods
Committee Member Lean Enterprise Division E-Zine Newsletter
Purpose of the Blog: Share quality all over the world.
Quality management is a business principle that ensures excellence in a company’s products, services, and internal processes.
Companies that implement quality management programs use the information from them to identify weaknesses, faults, areas for improvement and strengths.
This gives the company the ability to set standards, make adjustments as needed and to offer greater value overall to their customer base.
Although the approach to solving quality issues varies with different programs, the goal remains the same – to create a high quality, high-performing product or service that meets and exceeds internal and external customer expectations.
When companies focus on quality management, they create a plan for success.
Luigi F. Sillé
“It’s all about Quality”