“There can not be improvement without new ideas, and there can not be new ideas without the participation of all” — Unknown

Quality Gurus, define quality in their own specific way. They all have their own view on quality, their own styles. The definition of quality of three of our quality gurus: Philip B. Crosby; quality means: ” Conformance to requirements” W. Edward Deming: Quality of any product or service can only be defined by the customer” … More Quality……. can you define Quality in your own words?